Preliminary Information Form for Paid Services

Effective date: 27/10/2026 · Version 1

1. Service provider

The company providing the paid service is VISION VENTURES TEKNOLOJİ TASARIM VE PAZARLAMA ANONİM ŞİRKETİ (“Watchlabb”).

Address: Caferağa Mah. Şifa Sk. No: 19, Kolektif House, Kadıköy/İstanbul.

MERSİS: 0925125301600001. Tax office: Kadıköy. Tax number: 9251253016.

E-mail: destek@watchlabb.com. Support phone: +90 535 048 51 77. Website: watchlabb.com.

2. Recipient and order details

This form is presented together with the “Order details” section shown before payment. That section contains the name/trade name, contact details and address of the service recipient, the date and number of the order and the selected service.

The type and scope of the selected service, the listing or store concerned, the quantity, the duration, the start/end or completion time, the breakdown of tax and discounts, the total including all taxes, the currency, any additional costs and the payment method form part of this form. The information can be reviewed together before any obligation to pay arises.

This form relates to Watchlabb’s own paid services. It is not a service for buying a watch, collecting the price of a watch or secure/escrow payment.

3. Main characteristics of the service

Where selected in the order:

  • Homepage showcase: Shows the listing concerned in the homepage showcase.

  • Top of list: Promotes the listing in listing results that match the relevant search and filter criteria.

  • Metallic frame: Displays the listing card with the specified visual frame.

  • Social media share: Provides one share each on Watchlabb’s currently active social media accounts.

  • Store period: Provides the store concerned with the disclosed store usage rights for the one-year period specified in the order.

  • Auction PASS: Allows the member to whom it is assigned to bid in auctions for the selected period of 1, 3 or 6 months or 1 year.

The position of showcase and top-of-list listings among themselves may change. These services do not guarantee a sale, offers, customers, profit or a particular number of views.

4. Price, payment and start of the service

The final total in the Order details section is paid. If the reference price and the collection currency differ, the exchange rate used and its effect on the total price are shown before payment. No undisclosed additional fee is charged.

Card payment is made through iyzico. Opening the payment screen does not mean collection or activation; successful payment is confirmed.

Time-limited Doping starts after confirmation of successful payment, for the selected period of 3, 7, 15 or 30 days. The social media share is a separate service; after payment it is placed in the sharing queue and is made within 48 hours at the latest. Being placed in the queue does not mean that the share has been made.

If the store period is still running, the renewal is added to the end of the current period; if the period has expired, it starts after successful payment. The definitive start and end are shown in the order record. There is no automatic renewal and no automatic card charge.

If there is a valid PASS, a new PASS is added to the end of the current expiry date; otherwise it starts after successful payment. PASS does not renew automatically.

5. Limits of use and closing

Doping is not visible on an inactive listing; the day count of time-limited Doping continues. If the listing is properly published again, the remaining time may be used. The Doping and any pending share of a listing that is closed as sold or deleted may end.

Not using a service that has properly started, closing the listing early, leaving the store empty or deleting the account does not, apart from the statutory right of withdrawal and mandatory rights, automatically stop the remaining period or give rise to a refund.

Use of the service is subject to internet access, a suitable browser/device and the terms of use of the listing/store concerned. No installation product or software licence is provided beyond the service.

6. Right of withdrawal and request to start

In consumer transactions, unless an applicable exception exists, you may withdraw within fourteen days from the date on which the contract is concluded, without giving any reason and without paying any penalty. Where the transaction is made for commercial or professional purposes, the consumer-specific right of withdrawal without reason does not apply unless it has been separately granted.

You may expressly request that the service begin at the disclosed start time. For services whose performance begins with your approval before the withdrawal period expires, the right of withdrawal cannot be exercised where the conditions of Article 15/1-h of the Distance Contracts Regulation are met. For services that are genuinely completed instantly in electronic form, the relevant instant performance exception may apply.

Neither the mere name “digital service” nor the making of a payment automatically removes the right of withdrawal for every service. A social share that has not yet started and a future-dated store renewal are assessed by reference to their actual start. The request to start and the withdrawal statement shown to you before the order apply.

To withdraw, it is sufficient to send your name/trade name, the order details and your wish to withdraw to destek@watchlabb.com or to an official support channel that can be recorded in a durable form. A special form is not mandatory. For example, a clear notice such as “I wish to withdraw from the service contract whose order number I have stated.” may be used.

In the event of a valid withdrawal, the price collected is refunded within fourteen days of receipt of the notice, in a manner suited to the payment instrument and without any cost to the consumer. Statutory rights arising from incomplete information on withdrawal are reserved.

7. Service problems and applications

If the service does not start although payment has been received, if there is a duplicate collection, if the share is not made or if the service is not provided in accordance with the contract, you may contact destek@watchlabb.com with the order details. The records are reviewed and activation, correction, making up the missing service or an applicable refund is carried out; your statutory rights are preserved.

In a consumer transaction, if performance of the service becomes impossible, this is notified within three days of the situation becoming known; the price collected is refunded within fourteen days of the notification. The existence of a withdrawal exception does not remove all rights relating to a service that is not provided at all or is non-conforming.

8. Copy of the document and disputes

This form is made available to you before payment, together with the order-specific information and the Distance Service Contract. The copy and version shown are linked to the order and are provided in a form that you can keep.

Before confirming the order, which creates an obligation to pay, please check the service, the duration and the final total. Marketing consent is separate from acceptance of the purchase.

In consumer transactions, the right to apply to consumer arbitration committees and consumer courts in accordance with the current jurisdictional and monetary limits, and in other transactions to the competent judicial and administrative authorities, is reserved. Contacting support does not stop the statutory time limits for applications.